Frequently Asked Questions

Quick answers about TfastUnlocker accounts, licenses, reseller tools, billing, and support.

General

What is TfastUnlocker?

TfastUnlocker is a platform for mobile tool access, license management, reseller operations, and support workflows.

Where can I download the desktop tool?

Use the Download page and verify updates from your dashboard after sign in.

Accounts and Security

Why do I need OTP during registration?

OTP verification confirms ownership of your email and improves account security.

Can one license be shared between multiple users?

No. Licenses are bound to one user ownership policy.

Licenses and Credits

How are reseller credits spent when generating keys?

Credits are deducted using plan pricing logic (1 credit = $1), including applicable reseller discounts.

Do credit purchases include discounts or bonus credits?

Yes. Tier discounts and bonus credit rules may apply based on purchase quantity.

Support

How do I submit a support request?

Open a ticket from your user or reseller portal and attach screenshots/log files if needed.

Are ticket attachments public?

No. Attachments are private and served using protected signed URLs.