The agreement between you and Tfast Digital Agency covering accounts, payment, credits, licences and authorised use of TFastUnlocker Pro.
Tfast Unlocker Pro is a product of Tfast Digital Agency, a business registered in Uganda and serving customers worldwide. In these terms, "we", "us" and "our" mean Tfast Digital Agency. We are the company you contract with, the company that takes your payment, and the company responsible for the service.
By creating an account, buying credits, or using the Tfast Unlocker Pro website or desktop software, you agree to these terms. If you are accepting them for a business, you confirm you are authorised to bind that business. If you do not agree, do not use the service.
You must be at least 18 years old and legally able to enter a contract. The service is intended for phone repair professionals and device owners servicing their own equipment, not for general consumer use.
We sell worldwide, but not everywhere and not unconditionally. You may not use the service, or allow it to be used, in any country subject to comprehensive trade sanctions, and you confirm you are not a person or entity on a restricted-parties list. You are responsible for complying with the export, import, encryption, telecommunications and device-servicing laws that apply where you are. Some operations that are routine in one country are regulated or prohibited in another. We may refuse or withdraw service in any territory where we cannot lawfully provide it.
One account per person or business. The website and the desktop tool share a single username and email, so the credentials you register here are the ones you sign in with everywhere. Keep your password confidential, give accurate contact details, and tell us promptly if you believe someone else has used your account. You remain responsible for everything done through it.
We grant you a personal, non-exclusive, non-transferable licence to install and use the Tfast Unlocker Pro desktop software for as long as your account is in good standing. A licence is tied to your account and to the computer it is activated on. You may not sell, sublicense, rent, or share your licence or credentials.
Credits are prepaid units consumed when you perform an operation. The cost of each operation is shown before you confirm it. Credits have no cash value, are not transferable between accounts, and are not a deposit or stored-value instrument. Your credit balance and your wallet balance are the same funds, visible from both the website and the tool.
We accept card and bank payments through Flutterwave and PesaPal, mobile money through MTN Mobile Money and Airtel Money, and cryptocurrency through NOWPayments. Which methods appear at checkout depends on your country and on the amount. Each provider has its own terms and its own fees, and your payment is also subject to them. We never see or store your full card number.
A cryptocurrency payment is final. Once a transaction confirms on the network it cannot be reversed by us, by you, or by any bank, and there is no chargeback. The price is fixed in United States dollars at checkout and converted to the coin amount at the rate quoted at that moment; that quote is valid only for a short window, and paying after it expires or sending a different amount can leave the order unmatched. Send only the coin and network named on the payment page, to the address shown, in a single transaction. Coins sent on the wrong network, to an expired address, or from an exchange account that does not let you control the sending address may be permanently lost, and we cannot recover them. Network fees are yours, and your credits appear once the network confirms the payment, which is usually minutes but can be longer when a network is busy.
Prices are set in United States dollars. We may display an approximate amount in your local currency as a convenience; the figure your bank, mobile money provider or crypto processor finally charges may differ because of their exchange rate and fees, and that difference is not a pricing error on our part. Prices are shown exclusive of local taxes unless stated otherwise. You are responsible for any VAT, GST, sales tax, withholding, customs charge or provider fee that applies where you are, except any tax we are legally required to collect and remit for you. We may change prices at any time, though a change never affects credits you have already bought.
You may use the service only on devices you own, or on devices you have been explicitly authorised to service by their lawful owner. You are solely responsible for confirming ownership and for keeping records of that authorisation. The software cannot tell a legitimate repair from a theft, so this obligation sits entirely with you.
You must not use the service on lost, found, stolen, or otherwise unlawfully held devices; to defeat security on a device you do not own; to change, clone, or falsify an IMEI or other device identifier where doing so is unlawful; to resell access or credentials; to interfere with our systems or other customers; or to reverse engineer, decompile, or circumvent the licensing in our software except where that right cannot lawfully be restricted.
Rules about modifying device identifiers differ between countries and are strict in many of them. Changing an IMEI to a number that is not the device original is illegal in numerous jurisdictions. You are responsible for knowing and following the law where you operate; we do not provide legal advice.
Servicing operations carry real risk. An operation can fail, erase data, or render a device temporarily or permanently inoperable, and it may void a manufacturer warranty. Back up any data you cannot afford to lose before you begin. You accept this risk and confirm you have the skill to judge whether an operation is appropriate.
We aim to keep the service available but do not guarantee uninterrupted access. Features depend on servers, third-party services, and device manufacturers, any of which can change without notice. We may add, alter, suspend, or withdraw features, and we may run maintenance that interrupts access.
Refunds are governed by our Refund Policy, which forms part of this agreement and sets out both the statutory withdrawal rights of consumers in the European Economic Area and the United Kingdom and how refunds work for each payment method, including cryptocurrency.
We may suspend or close an account that breaches these terms, that we reasonably believe is being used unlawfully, or that presents a fraud or chargeback risk. Where a closure is our decision and you have not breached these terms, we refund unused credits. Where an account is closed for misuse, unused credits may be forfeited.
The software, website, branding, and documentation remain the property of Tfast Digital Agency and its licensors. Nothing in these terms transfers ownership to you. Feedback you send us may be used without obligation or payment.
The service is provided as is and as available. To the fullest extent the law allows, we exclude all implied warranties, including fitness for a particular purpose, merchantability, and any guarantee that a given device or operation will succeed.
To the fullest extent the law allows, we are not liable for loss of data, loss of profit, loss of business, damage to a device, or any indirect or consequential loss. Where liability cannot be excluded, our total liability to you is limited to the amount you paid us in the three months before the event giving rise to the claim. Nothing here limits liability for death, personal injury, fraud, or anything else that cannot lawfully be limited where you live.
You agree to cover our losses, including reasonable legal costs, arising from your use of the service in breach of these terms, in breach of the law, or on a device you were not authorised to service.
We may update these terms as the service develops. Material changes will be announced on the website, and continuing to use the service after a change means you accept the revised terms. The version published here is always the current one.
Much of our custom is from businesses, but if you buy as a consumer rather than for a trade, the consumer protection law of the country you live in still applies to you in full. Nothing in these terms removes or limits a right that the law of your country says cannot be removed or limited, and where a clause here conflicts with such a right, that right wins for you.
These terms are governed by the laws of the Republic of Uganda, where Tfast Digital Agency is registered, and the courts of Uganda have non-exclusive jurisdiction. If you are a consumer, you may also bring proceedings in the courts of the country where you live, and you keep the mandatory protections of that country. Please contact us first: nearly every dispute is resolved faster by support than by lawyers.
These terms are written in English and the English version governs. Any translation we provide is for convenience only, and if a translated version differs, the English version applies.
Questions about these terms, or notice of a problem, should go through our contact page or a support ticket so the conversation is recorded against your account.
Release notes, supported-model updates and help from other repairers. Pick whichever you already use.
